"Cute sweatshirt, but it could wash better"
I was really happy with this sweatshirt when it first showed up. The fit was comfortable, the print looked cute, and I can see why other customers would like it right out of the package.
After a few washes, though, it didn’t hold up quite as well as I expected. The print faded a bit and the fabric feels rougher now. It’s still wearable, but for the price, I think most people would probably hope for better durability
hello_julia653
May 26, 2026
"Cute concept, just didn’t really click with me"
I really wanted to love the site because the overall idea is cute, but the designs felt a little repetitive to me and kind of basic for the price. There were definitely a few nice colors, but nothing really jumped out or made me feel like I had to buy it. The layout was easy enough to use, but the whole shopping experience felt plain. I ended up feeling a bit disappointed because I was hoping to be more excited by it
LindseyHammond
April 29, 2026
"Color was close to the photos"
I ordered a sweatshirt in the brown shade, and I was glad the color looked pretty much like it did on the site. It wasn’t way darker or lighter in person, which I feel like happens kind of often when shopping online. In normal daylight, it still looks about the same to me. Really happy with it overall
"I went in kind of expecting the usual..."
I went in kind of expecting the usual “oh great, they’re out of my size” situation, but nope, they actually had what I wanted in stock. Such a small thing, but it made the whole shopping experience way easier.
AmyClark_97
April 26, 2026
"Customer service was okay, but the changing terms were annoying"
Customer service was decent, I guess. They did reply, but it took a couple of days, so I was kind of left waiting around. I eventually got the answer I needed, but I wasn’t thrilled that the terms seemed to change from what I originally expected. That part was frustrating
Charlene.gregory
April 24, 2026
"Heads up: this is seriously comfy"
Just a quick warning for anyone ordering from Brunette the Label: this may become the thing you reach for way too often. The fabric is so soft and cozy, and after a couple washes it still feels great. It’s such an easy everyday piece, and I genuinely don’t have any complaints
leslie1991
April 19, 2026
"Nice packaging, at least"
My order showed up packed really well, which was a pleasant surprise. Nothing was damaged, and the packaging actually looked cute too. So, you know, credit where it’s due.
SophieBrewer
April 19, 2026
"Refund was handled quickly and fairly"
I ended up having to return my order, the refund came through faster than I expected. There wasn’t any hassle or back-and-forth, which I really appreciated. It’s good to see a company do the right thing and treat customers fairly when something doesn’t work out.
"I thought the quality was pretty..."
I thought the quality was nice overall and it feels worth what I paid. I checked my email receipt afterward and, while it’s not exactly super cheap, the price seems fair for what you get
kate-Bartlett
March 18, 2026
"Order was exactly what I picked"
I ordered a sweatshirt and had that moment where I was like, wait, did I choose the right size and color? When it arrived, everything was exactly what I had selected, so that was a relief.
Nothing was missing, nothing was mixed up, and even the packing slip matched the order. It seems basic, but isn’t it just nice when a shop gets the simple stuff right?
jamesodom7390
February 13, 2026
"Shipping was actually quick"
I ordered a hoodie and, umm, it showed up faster than I thought it would. The tracking updated without any issues, but I do wish the packaging had been a little better...
Latoya_phelps90
February 12, 2026
"The fit just feels right"
I don’t know, these have just always fit me the way I expect. No weird surprises or second-guessing, which I really appreciate.
AnnaZeff_94
January 24, 2026
"Cute sweater, but not that comfy"
I really wanted to like this sweater because it looked super cute in the pictures, but it just wasn’t as comfy as I expected. The fabric felt a little stiff, and after wearing it for a bit, the sleeves started to feel scratchy. I also got kind of frustrated because the answers I saw about the softness and fit seemed all over the place, so I wasn’t really sure what to expect. For the price, I thought it would be softer and easier to wear
"Return process was a bit disappointing"
I really do like the clothes, which is why I was kind of disappointed with how the return went. It wasn’t exactly smooth, I had to wait a while to hear back, and the exchange details were confusing at first. They did eventually get it sorted out, but it took longer than I expected and made the whole experience more frustrating than it needed to be.
Nelda_caudill04
January 12, 2026
"Checkout could’ve been smoother"
The site was okay to use overall, but the checkout felt kind of slow. Not sure if something was going on with their system, but it definitely made the process more annoying than it needed to be.
carolynortega2073
January 11, 2026
"I got a sweatshirt from them and..."
I got a sweatshirt from them and, yeah, the quality is better than I thought it would be. The fabric feels kind of thick but still soft, if that makes sense, and the stitching seems solid too. I’ve washed it a couple times now and it hasn’t gone weird or lost its shape. It was a little pricey, yeah, but... I don’t know, it feels like something that’ll actually last.
sherri_Lara97
January 02, 2026
"Ridiculously comfy, honestly"
I ordered a sweatshirt from Brunette the Label and, not to be dramatic, but it’s basically become the thing I reach for every time I’m even slightly cold. Or tired. Or just standing near my closet. The inside is super soft, the fit is relaxed in that easy way without looking like I gave up, and the colour actually matched the photos, which somehow still feels like a small miracle.
I also just like the vibe of the brand, it feels playful but not like it’s trying to be everyone’s entire personality. Shipping was standard, nothing wild, and it arrived packed nicely. Anyway, I bought one sweatshirt and now I’m casually pretending I don’t need another one, so yeah, I’d definitely order again.
DavidLong
December 20, 2025
"Really happy with my order"
i mean, I had a really good experience ordering from Brunette The Label. The website was easy to figure out, shipping was quicker than I expected, and everything showed up looking just like it did online. The clothes feel soft and comfy too, which is exactly what I was hoping for. No complaints at all, I’d definitely order again.
judy-Coplan
December 10, 2025
"It fits me well and seems pretty..."
It fits me well and seems true to size. I just wish I didn’t have to spend so much time checking measurements and second-guessing the order before buying it.
Richard_vine79
December 09, 2025
"Had a feeling the sizing would be an issue"
I just wish the sizing was better. Right away, it kind of gave me the feeling that it wasn’t very size inclusive, and that ended up being my main disappointment